Household Maintenance Service

Our dedicated team of support staff can carry out simple maintenance and repair tasks which do not require a professional tradesman.

Examples of Services Provided

Household Security:

– installation of battery doorbells
– installation of doorlocks/bolts/keysafes
– installation of door safety chains
– installation of door viewers
– installation of window security locks
– replacing doorbell batteries
– repairs to door locks/catches*
– repairs to garden gate hinges/latches

Household Safety:

– installation of battery interlinking smoke detectors*
– installation of internal hand grips/rails
– changing fuses, plugs and light bulbs
– fitting carpet gripper strips
– securing loose banisters, handgrips and rails
– adjusting doors to move over flooring*
– temporary repairs e.g. tacking down carpets

Housing Hygiene & Maintenance:

– fitting curtain rails, poles and blinds*
– fitting draught excluders
– installing telephone extensions
– renewing belts/brushes on vacuum cleaners
– changing curtains
– dusting venetian blinds
– cleaning inside windows
– cleaning kitchen cupboards
– pull out fridge/cooker
– turning mattress/moving furniture
– putting up shelves, mirrors and pictures
– washing doors
– cleaning light shades
– bleeding radiators/changing heating clocks
– assembling small flat-pack furniture*

(* Additional chargeable services)

Questions and Answers

The following questions and answers have been drawn up in an effort to assist you to understand how the Household Maintenance Service will operate and how it will affect you.

Who is the service for?

The elderly, disabled and infirm living within East Ayrshire.

Is there a charge for the service?

THIS SERVICE REQUIRES THE ANNUAL MEMBERSHIP FEE OF £25.

Although there are no labour costs for this service, you are required to supply/ bear the cost of any materials.

Who will provide the service?

Helping Hands employs a team of dedicated support staff who provide a Low Level Maintenance Service. All staff will carry identification badges and will show you there identification when they arrive at your home.

When is the service available?

The service will be available between 10am and 2pm Mondays to Fridays, excluding Bank Holidays.

Not available at weekends.

How do I access the service?

If you require assistance with maintenance and repairs, you can contact Helping Hands Directly on 01563 574333.